In this episode of At Home in Waterloo Region, Cher Goetz sits down with Ivonne Hammoud, registered social worker and founder of New Moon Counselling, to talk about her journey from agency work to building a thriving private practice in Waterloo Region. Ivonne shares her honest experiences as a business owner, mother, and therapist, offering insights into the emotional work that happens both inside and outside the therapy room. With a passion for providing accessible, client-centered mental health care, Ivonne discusses the growth of her practice, the realities of supporting others while managing personal roles, and the deep value of human connection.
In this episode, you’ll hear:
- [01:12] Ivonne shares her journey from agency work to launching New Moon Counselling, inspired by the need for more immediate support and encouragement from former clients.
- [04:41] The name “New Moon” represents new beginnings and embracing every phase of life, an intentional metaphor for the therapeutic process.
- [05:40] Ivonne talks candidly about being both a therapist and a mom, navigating human imperfections while holding space for others.
- [11:00] The energy and warmth of the New Moon Counselling team is central to the client experience, designed to offer safety and comfort from the moment they walk in.
- [14:01] Ivonne gives insight into how therapists care deeply about their clients, even outside of sessions, often putting in unseen emotional and practical work.
- [31:59] Loneliness and lack of authentic connection are major struggles among women Ivonne sees in her practice, alongside burnout and perfectionism.
- [39:47] For men, common issues include wanting deeper friendships, emotional processing, and unlearning emotional suppression tied to societal expectations.
- [43:51] Ivonne introduces her podcast, Outside the Therapy Room, which explores real-life mental health topics like mom guilt, fear, and friendship dynamics.
- [45:21] A nuanced take on forgiveness, explaining it isn’t always necessary, but learning to move forward is, especially when we can’t control others’ actions.
- [52:08] Looking ahead, New Moon will host community events like “Clay and Connect” to help reduce isolation and build connection.
- [53:12] Ivonne shouts out her favourite local businesses, including Mediterraneo Family Restaurant and fun family spots like The Museum.
This episode offers an honest look at the realities of therapy, the challenges of building meaningful connections, and the passion behind creating a supportive mental health practice, be sure to listen for insights that might just resonate with your own journey.
Connect with Ivonne:
Instagram: @newmooncounsellingkw
Website: newmooncounselling.com
Let's Connect:
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Website: www.athomecompany.ca
Email Community: https://athomeco.myflodesk.com/podcast
Contact: hello@athomecompany.ca
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