Pamela Bull from Tennessee River Realty shares how she built a thriving real estate business where 85% of transactions come from referrals by focusing on deep client relationships rather than chasing transactions. Her philosophy centers on helping families rather than focusing on dollar amounts, creating loyal clients who enthusiastically refer her services to friends and family.
• Real estate was a longtime dream after working in her family's printing business and spending 27 years as a massage therapist
• Stays in contact with ALL past clients, not just those from the current year
• Sends monthly recipe cards which clients keep longer than educational materials
• Delivers homemade chocolate chip cookies to clients at closing
• Offers creative pop-by gifts like cookies in house-shaped boxes with personalized notes
• Conducts an annual Thanksgiving pie giveaway, distributing 250 pies to clients and community members
• Continues sending gifts to out-of-state clients who may refer local friends and family
• Uses Google Forms to organize giveaway logistics including pie preferences and pickup times
• Credits Ninja Selling philosophy for her relationship-focused approach
• Believes the biggest mistake agents make is losing contact with past clients
• Sets goals based on families served rather than financial targets
• Attributes her success to divine guidance in bringing clients into her path
"I've always said that my bottom dollar is not the same as most people's. Most people's bottom number is the dollar sign. Mine is how many families or individuals can I help per year."
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