SUMMARY: In this episode, host Karen Wood, Director of Operations for VDA Member Perks, interviews Mike Urbanik from RK Tongue Insurance. The discussion focuses on common legal questions dentists face regarding patient reviews on social media. Key insights include how to respond to positive and negative reviews without violating HIPAA, the implications of patients posting reviews, and the importance of legal consultation before taking any action.
HOST: Karen Wood manages the VDA Member Perks program. She has been in the dental field for over 20 years, having experience as a dental assistant, managing a periodontal practice, and working with dental teams as a sales consultant and trainer.
GUEST: Michael Urbanik; Account Executive, R.K. Tongue Co., Inc. Michael Urbanik is licensed in both Life & Health and Property & Casualty Insurance. He has experience working with both large and middle-market commercial clients. He enjoys helping his clients understand the risks they face and develop cost-effective plans to successfully mitigate and transfer these risks.
MENTIONED IN THIS EPISODE:
VDA Member Perks: https://www.vdamemberperks.com/ The Virginia Dental Services Corporation (VDSC) was created as a subsidiary of the VDA to recommend products and services to the members of the VDA. By utilizing the VDA Member Perks-endorsed vendors, VDA members can enjoy the peace of mind that comes with using recommended companies, take advantage of special benefits, and receive discounted pricing, all while supporting the VDA. Since 1997, the VDSC has been pleased to provide over $3.7 million in funding to the VDA, VDA Foundation, VCU School of Dentistry, and others.
R.K. Tongue Co., Inc.
Rktongue.com
410-752-4008
Michael Urbanik
410-369-3957
EPISODE CREDITS
Producer: Paul Logan
Host: Karen Wood
Guest(s): Michael Urbanik
Post-Production/Editor: Shannon Jacobs
Subscribe, share, and send your feedback and topic ideas to thefulcrumpodcast@vadental.org.
The information, opinions, and recommendations presented in this Podcast are for general information only, and any reliance on the information provided in this Podcast is done at your own risk. This Podcast should not be considered professional, medical, or legal advice.
Music in this episode from Epidemic Sound
