"Want to wow your clients without even trying?"
Chris Cook dives into the secret sauce behind consistent, scalable, and client-pleasing real estate operations: standard operating procedures (SOPs).
From a last-minute scramble caused by not having proper systems in place to a passionate breakdown of how SOPs transform a chaotic business into a flourishing one.
He shares how he segments his business, empowers his team, avoids repeated mistakes, and elevates client experiences — all through clear, intentional documentation.
Listen for:
1:13 Repeat-Proof Your Business
4:35 SOPs by Business Segment
6:15 The Art of Exceeding Expectations with SOPs
8:52 Automate, Delegate, and Scale with Confidence
Connect with Chris Cook, Salesperson and Executive Director of The Halyard Group of RE/MAX Hallmark®
