Lou and Ralph discuss -
Oil change appointments before a trip
Changing the oil and why its the most important service a car needs and who should be doing it
The do it yourself-er
Use proper parts, document document document
Have the local shop or dealer inspect the car yearly.
Reading owners manual for maintenance requirements
insurance claims and how its presented determines the possible outcome
Doing a walk around of your car with your advisor to check the physical appearance before letting them work on it
Don't leave lots of personable items in the car
no matter how trust worthy you want the shop to be,
kids are present and judgment is not their strong suit
Techs treating customers cars better than your own
Do not mistreat the customers cars save it for used cars or pdi's
There are tons of misconceptions with the term CERTIFIED
Certifications truly mean nothing without experience
There are pluses and minuses to both being a consumer at a quick lube vs being a mechanic at a quick lube
