There's a saying: “The customer is always right.” But what about customers who are abusive, dishonest, and bullying? Are they always right? I think not. And you must protect yourself and your staff from these bullies.
In this week's episode, I share 7 tips for handling abusive or “problem” customers.
I really like a habit tracking app called Habit List. From their website: “Habit List includes everything you need to reach your goals, wrapped in a beautiful and intuitive interface. It motivates you, helps you stay focused, and keeps you on track. It’s for all the little things that make a big difference.” I like that you can track streaks, be reminded what is due today, and track your trends.
Our job as Christians is not to hide out in the church building – it's to launch out into the world.
And Jesus came and said to them, “All authority in heaven and on earth has been given to me. Go therefore and make disciples of all nations, baptizing them in[a] the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all that I have commanded you. And behold, I am with you always, to the end of the age.” Matthew 28:18-20
Sometimes customers are dishonest, abusive, and even psychopathic bullies. You need to protect yourself and your staff from these people. Here are 7 tips for dealing with abusive customers.
