This episode covers the Mortgage Industry Overview section of the Sign & Thrive book. It is designed to give you a very light overview of how the mortgage industry works.
Highlight moments:
5:00 Okay, you’re certified. You may be thinking, “Oh crap! But how do I do this?” That’s where Phase 3 comes in. Phase 3 is the most technical Phase of the Sign & Thrive system. Here, we delve into the mortgage industry and how it affects you and the borrowers.
15:00 When you know the scripts inside and out, your confidence will increase. When your confidence is increased, and you know you can handle any document the lender throws your way, you’ll be able to relax a bit in a signing and let your personality shine through. This is when the magic happens!
25:00 Sometimes, what a customer does not say can kill your business. That’s why it is best to adopt a policy where you do not opine about anything, especially details of the transaction (or religion and politics or…anything).