In this episode of Add To Cart, we are joined by Susan Martin from Smart In Planning. Have you ever wondered what the hell Merchandise Planners do? They are like the air filters of the retail world - everyone knows they are important but most don’t know what they actually do. Susan Martin is not just a Merchandise Planner, but one of the best in the country with her experience at Cotton On, Best & Less and The Warehouse Group. Today, Susan is the CEO of Smart In Planning who consults leading retailers on how to optimise their inventory, and ultimately, their profitability. In this chat, we go deep into the world of stock and stock planning. We discuss, in detail, what a stock plan and forecast should actually look like - from an excel document right through to a specialised system. We also discuss the importance of planning even in uncertain times like we have today and why all retailers should be looking up to Con The Fruiterer as their inspiration.
Thanks to our sponsors, Shopify and Klaviyo, for bringing you the show.
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