In the latest (RE)source Podcast, Jay chats and gives a simple concise list of 4 simple truths that you must understand to be in this industry. He gives real-life examples and theoretical solutions from issues that have arisen just from personal experience within his own brokerage including client issues, simply not knowing everything, and how a CRM will eventually come around and hopefully ease the communication game between agent and client. These four simple truths are backed by years of experience of being an agent and then more recently, leading a team full of agents.