Last week's episode (Episode 60) involved a discussion with researchers who were looking at the non-monetary things that gig platforms can do to attract and gain loyalty.
So this week I thought I'd throw my two cents in.
Amazing how long I can talk with 2 cents.
Here's what it all boils down to: Respect your drivers. Grubhub, Doordash, Uber Eats, Postmates, any other gig delivery platforms that use independent contractors: Respect the drivers you contract with. If you do that, it will play out into things that make us a bit more willing to work with you.
At the end, we talk about an episode of the Rideshare Guy's podcast where he interviews Chris Baggott who runs a small delivery startup called Clustertruck. While there are a few things that are different (they don't work with other restaurants, they prepare their own food) their focus on things that matter to drivers helps them have a stronger relationship with the drivers than the major platforms. Could that respect set a pattern for the others?
Not that Matt Maloney, Tony Xu, Bastian Lehmann or Dara Khosrowshahi would actually care to follow that pattern....
To see the associated post on our website, go here:
More about the EntreCourier
You can get more tips and ideas at our website, Entrecourier.com
Our Podcast page is at DeliverOnYourBusiness.com
Sign up for our weekly Courier Nation Motivation email
Get in touch with us
Follow us on Facebook
Folow us on Twitter
Connect with us on Linkedin
Follow us on Instagram
