We are on episode 8 of the 31 Day Courier MBA series. This is the first episode in our section on Operations - the nitty gritty of strategy and doing well. You can see a semi-transcript at DeliverOnYourBusiness.com. Here are show pages for previous episodes.
The Schedule: Episode Schedule for the 31 Day Courier MBA Series
Episode 1: Introducing the 31 Day Courier MBA - Mastering Your Business Attitude
Episode 2: Who Are You? Understanding the Independent Contractor relationship
Episode 3: Why Are You? Creating a Mission Statement
Episode 4: Where Are You? Understanding Your Market
Episode 5: Don't Put All Your Eggs In One Basket - The Importance of Diversification
Episode 6: Is it Enough? Creating an Hourly Goal For Your Delivery Business
Episode 7: Where do We Go From Here? Crafting an exit plan
Episode 8: How Are You Doing? Measuring Your Performance
I really encourage daily tracking of delivery statistics. For each day you want to track these four totals:
There are three key peformance indicators you can use with these numbers to evaluate your success for a day, a week, or even a single delivery.
One of the best ways to get improvement in your profits is to measure your performance and make adjustments.
If you want to get really ninja, start tracking every delivery.
In today's episode we dive in on how to calculate these numbers and use them to evaluate and improve your preformance.