Today we dig in HOW to create the ULTIMATE client experience. Taylor is a national speaker on how to provide a valuable client experience and understand what clients need to have a great process.
Three years, from start of Taylor Hack’s real estate career to the Top5% of the Greater Edmonton Area marketplace and Top 2% of all RE/MAX Agents worldwide. Thirty two months, from the beginning to RE/MAX Hall of Fame. Real Estate Professional Magazine featured Taylor as a Young Gun, a fresh trailblazer already pushing the limits of residential real estate and RISMedia profiled Taylor as part of “The Launch of a Refreshed Icon” feature. "Awards and Accolades are the benchmarks of progress," in Taylor’s opinion, "they’re indicators that we’re creating a rare value in a very competitive marketplace."
Join Justin Konikow, the host of the Prime People Podcast along with Taylor Hack on Thursday, November 25th at 11:00am Central / 1:00pm Eastern as they discuss how YOU can create an amazing customer experience from start-finish every time.
0:54 - Introduction
2:55 - Client Experiences
12:31 - Things Get Lost in Translation
15:18 - Client Delivery Methods
17:37 - Find Ways to Make a 5 Star Experience
19:30 - They Want Time Saved & Value
24:45 - Virtual Networking
27:08 - Onboarding Experience
30:11 - Seeing the Bigger Picture
33:05 - The Data sheet
36:08 - Making Great Interactions
39:03 - Order of Operation
40:54 - Gifting Post-Transaction
44:09 - Hanging out with Like Minded People
46:54 - Greatest Lesson Learned
47:48 - How has Failure Shaped Taylor Hack
49:49 - Missing the One or Overpaying
51:37 - Community Support
56:00 - Virtual Reality and the Future
58:00 - Conclusion
