It's no surprise we try to measure our success in Vet Med. We are constantly looking for indications that we are doing it right, or doing it wrong. Unfortunately, success in Vet Med can't be measured by tangible things.
So, in the absence of tangible measures of success, we create our own:
Clients who are happy and patients who get better mean we're doing it right.
Clients who are angry and patients who don't respond to treatment mean we're doing it wrong.
But, it doesn't work that way.
In this episode, I take at the harmful way we measure our success in VetMed, why we do it, how misplaced responsibility contributes to the problem, and the one true measure of success that provides accurate feedback every time.
Featured in this episode:
