Experience Owner Kate Kronemeyer shares her thoughts on agile, empathy and a hyper-focus on the user. "Design is more disciplined than you think."
Other topics we touch on:
- Building empathy.
- Design is more disciplined than you think.
- With agile, everyone can help make things better.
- Satisfying the customer is EXCITING!
- Agile isn't just a process change. It's a personal transformation.
- Stay focused on the user - Literally walk a mile in their shoes.
- Learn more about your user than you think you need to know.
- Sometimes your user doesn't know what they need, and sometimes they don't know you have what they need.
- An exceptional user experience example - AirBnB
