I gave this talk at my local Montgomery Country Business Alliance (MCBA) meeting in June on Interpersonal Skills. Here are the notes from that talk!
MCBA Talk on Interpersonal Skills – Ken Carfagno 6/21/22
This is a HUGE topic to cover! I will barely scratch the surface in 30 minutes. Therefore, let me give you a few books to check out on your own. My story: I was a selfish, shy, introverted engineer when I left PA in 2000. Teresa and I joined Amway in 2002 and I started devouring books on business, personal development, people skills, goal-setting. Here are a few of my favorites in the people skills / developing meaningful relationships genre.
- "How to Win Friends and Influence People" by Dale Carnegie
- "Skill with People" by Les Giblin
- "Art of Dealing with People" by Les Giblin
- "How to Have Confidence and Power in Dealing with People" by Les Giblin
- "The Power of Meeting New People" by Debra Fine
- "Dynamic People Skills" by Dexter Yager
- "Personality Plus" by Florence Littauer
- "The Five Love Languages" by Gary Chapman
- "Bringing Out the Best in People" by Alan Loy McGinnis
- "Be a People Person" by John Maxwell
- "Five Dysfunctions of a Team" by Patrick Lincione
- "The 7 Habits of Highly Effective People" by Steven Covey
- "The Wealth of Connection" by Vincent Pugliese
2 Rules to Help!
- 2:1 Rule: In an conversation, use the 2:1 Rule. Listen 2 times as much as you talk. This lines up with God's design as we have 2 ears and 1 mouth.
- “93/7 Rule: 93% of communication occurs through nonverbal behavior & tone; only 7% of communication takes place through the use of words.” – John Stoker
7 Habits of Highly Effective People
- Habit #4 Think Win-Win
- Habit #5 Seek First to Understand, then to be Understood
Read the rest of this article at the Smart Cleaning School website
