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Every organization needs a hero. Now, I'm not going to disclose the companies, but right now we're working with three different companies where each organization is lucky enough to have a hero. Now, a hero is somebody that is willing to speak up, talk to upper level management, represent the views of the people. Now, with that being said, I even cringe saying what I just shared with you. See, I think everybody should go to the source. I think where we have a lack of trust in the workplace is when people tell other people and they don't tell the people that are the most important. The people that they're complaining about are the people that they need to work more effectively with the source. See, heroes are willing to listen. Heroes will take things on on top of their own job duties. Heroes will do that for the betterment of the organization, not themselves.

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