This episode teaches a very simple concept called conversational navigation. It requires leaders and even non leaders to enter conversations willing to explore versus steering someone to get to a place that they may want that person to get to. Think about the most simplistic example a person with a negative attitude. Our destination is we want this person to be more upbeat and positive and we want them to get there quickly yet we have to ask ourselves some fundamental questions as a coach: why is this person possessing a negative attitude? What causes it? What are they willing to do to turn it around? This requires exploration versus trying to steer or direct someone to get to a destination... if it were that easy easy we probably wouldn't need a coaching industry.
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