For many businesses, particularly high-value, single purchases such as a new car or piece of tech equipment, and account, SaaS or subscription-based business models, customer onboarding is a must.
It’s likely that your customer has done a lot of research, investing plenty of time and money into making this purchase, so it’s only right to ensure they get up and running smoothly, and reap all the benefits from your product or service.
In this podcast, we cover just what customer onboarding is, whether or not your business requires it, and the 6 key benefits from delivering a great onboarding experience.
You can also read the blog version here.
Enjoy!
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