Drago and Scott stir the pot one last time in 2020. It's short and sweet:
- What have we learnt about how to better understand people this year?
- (from 11:45) What should brands learn from 2020 and apply to 2021?
- (from 22:40) What are our bold predictions for the year ahead?
...and talk briefly about what's next for 2021.
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