Episode 162: The single busiest day of year for a flower shop is Valentine's Day and with the increased number of customers served those few days, it's important to get it right! Clear communication is essential in customer satisfaction in any sale, but flower sales can be even more challenging. Simple words or phrases that are used and understood daily in a flower shop might have a total different meaning to a flower buyer. Vonda and Lori shared these tips on how to clarify your message last year, in Episode 111, however, they bear repeating. 😉
Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist
