As sales people, we tend to keep looking for that next dopamine hit (Closing a deal). Instead... and just for a second, please think about how much you leave on the table IF you don't have a long-term client retention program.
A dedicated process that helps you build a stronger, more congruent bond with your present clients. What would your life look like? How many service failures and frustrating conversations would you avoid IF all the FOCUS was on the BIG GOAL - For both of you?
That's the topic of today's conversation!
