So Shawna took all of Justin's notes about how he always wins the argument . . . LOL.
Shawna had MULTIPLE difficult conversations with people due to COVID policies this week on the phone and even in email. NOT FUN.
The current reality is that life is STRESSFUL due to COVID, economic crisis and racial and political tensions. Add in a hard conversation and you might be ready to scream.
In this episode of the Less Stress Family Podcast, we discuss an article based on an interview with an FBI Hostage Negotiator. His tips really helped Shawna get thru those difficult talks in the business world this week. We are positive they will help you, if you implement them with your customers, business partners and family, too! Blessings.
