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How do you raise no hassle venture capital?
Simple
Provide a customer experience that delights your customer, encourages them to come back and spend more.
And tell their friends about it.
To do that you need to have build your platform on good Customer Experience.
The dice are stacked against you though.
Everyone wants to delight their customer. You're not just attracting, you're competing.
No-one is doing a transaction for the sake of it so target your customer at the point that is valuable to them. Not to you.
Make offers that show you know the customer needs.
And most importantly, ensure your technology is not disjointed by linking your CX strategy into your technology one.
It's the only way you'll ensure good return on investment.
And grow your venture capital.
In this episode, I talk with Brenton Webber about how to drive customer experience
About Brenton
The founder of CX agency Half Time Orange, Brenton aims to improve the lives of people inside and outside organisations by designing and implementing practical CX strategies and systems that work.
He uses insights to provide bespoke solutions for companies to transform their culture, engage with customers, and grow their business.
Brenton is also the host of the Half Time Orange podcast.
