Did you miss INBOUND 2021? Never fear, we have you covered with this recap episode.
Julia Fellows, TREW Account Manager, joined me to recap trending topics and hot sessions from INBOUND 2021, an annual marketing and sales conference hosted by HubSpot. The event was held virtually again this year, and the emphasis weighed heavily towards marketing best practices, with a lighter touch on new product announcements by HubSpot.
Email marketing has been hugely important to fill the face-to-face void during these COVID days, so it's not a surprise that this was a hot INBOUND topic. Speaker Jay Schwedelson from Subjectline.com shared insights into what's really working now. He broke down two specific ways to improve open rates: personalize the sender name, and use special characters in the subject line.
Also popular were the ABM sessions, such as the presentation by Terminus' Justin Keller. He emphasized the importance of sales and marketing alignment for ABM to gain traction, and encouraged companies new to ABM to start with content and personalization
There was also buzz around RevOps, no doubt a focus since HubSpot's product announcements were mostly tied to this topic. The idea is to make the customer's experience with your brand as streamlined and frictionless as possibly, and to accomplish this, you need organizational alignment, data and connected systems. HubSpot Co-Founder Darmesh Shah gave some powerful examples from his own car shopping experience to prove the point that customers expect consistency, but companies are siloed and struggle to deliver a consistent experience.
While these are a few highlights, Julia shares even more during the episode. Also, look for a TREW Marketing blog post on HubSpot's new product announcements coming early next week.
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