Description

In this episode:

Wendy Liebmann discusses how retailers have the opportunity to reintroduce themselves to shoppers as they move out of their COVID-cocoons with Steve Sadove, retired Chairman & CEO of Saks Incorporated, and current board member of Colgate-Palmolive and advisor to Mastercard and private equity.

They discuss:

• The new foundation for retail 
• How to build relationships with shoppers in a mobile-first world
• How shopper data and analytics and perfect information will separate retail winners and losers
• The future of marketplaces, commercializing live-streaming, Tik Tok, and new payment methods that open up shoppers’ wallets
• The need to create a seamless total experience for shoppers
• Supply chain challenges and opportunities

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