Shaz Khan, co-founder of Tono Pizzeria + Cheesesteaks, joins Zack to share how he's built a beloved multi-unit brand without losing the feel of a local favorite. With an engineering mindset and a passion for hospitality, Shaz breaks down the systems, tech, and transparency that drive guest loyalty and operational excellence.
Zack and Shaz discuss:
Tune in to hear how Shaz’s integrity-first approach is shaping the future of fast casual hospitality.
Thanks, Shaz!