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Clay Dover is a true restaurant marketing vet with over 30 years in the industry (even though he barely looks 30 years old)! Clay is the CEO and President of Velvet Taco, a concept known for its gourmet tacos and strong brand. He has former experience as a Marketing Manager for Chili's, the VP of Marketing for Apex Restaurant Group, the CMO of Raising Cane's, and more. 

Tune in to this episode to learn: 

• What goes into making a memorable guest experience
• The importance of tuning into customers and staff
• Contingency plans
• Much more

Thanks, Clay!