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Joey Cioffi is the founder and CEO of The Salad House, a fast-growing franchise with a passion for offering customizable, fresh meals for everyone. From his New Jersey roots to building a brand that’s now expanding to 19 locations, Joey has always prioritized hospitality and quality. In this episode, we explore how Joey’s background in the food business has shaped his approach to guest experience.

In this episode, Zack and Joey discuss:

• The origin story behind The Salad House and its unique fast-casual concept.
• How Joey ensures every customer feels valued through genuine hospitality.
• Why direct customer feedback is crucial for refining and growing a restaurant brand.
• How The Salad House leverages catering as a growth strategy.
• The importance of being hands-on and building relationships in the restaurant industry.

Thanks, Joey!