- We should always strive for progress in the direction of perfection, understanding that perfection is an unachievable goal
- Story of clients seeing lots of progress in a single class, but still complaining their dog isn't as good as the others in class
- The idea of gratitude and humility is largely missing in our society. Rather than being thankful for what we have, all we can see are the things we still don't have. And if we are even a tiny amount better at one thing, we somehow think we are better than them
- Balance: always keep perfection as a final goal, but don't feel like everything else is failure. You will never reach perfection, but by working toward it, you will make yourself and your dog the best you can be.