In this week’s episode, Jon Olstad from Walser Polar Chevrolet explains lessons he learned as he went from technician to team lead at the dealership where he has been working for 20+ years. Jon also offers interview advice, provides ways technicians can have a growth mindset, and talks about how he mentors his peers.
(1:08) Creating a Team Between Parts & Service
(8:17) Two-Sided Technician Interviews
(24:17) From Technician to Team Lead
(47:12) Growth Mindset
(52:16) Leading Your Peers
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About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Jon Olstad
Technician Team Lead, Walser Polar Chevrolet
jolstad@walser.com
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