On this episode Brian Berneman and Jenny Morgan explore approaches to challenging conversations, emphasizing empathy and understanding diverse perspectives.
Key Takeaways:
- Empathy & self-awareness are crucial for effective communication across differing views
- Fear & shame are counterproductive; curiosity and compassion foster connection
- Creating time/space to understand others' experiences is vital, despite perceived urgency
- Language & labels can both connect and divide; nuanced understanding is key
Understanding Self and Others:
- Self-awareness enables better understanding of others' perspectives & experiences
- Recognizing common human experiences (e.g. trauma, survival mechanisms) builds empathy
Empathy, Fear & Shame in Conversations:
- Fear stems from feeling unsafe, can lead to lashing out or freezing up
- Shame is ineffective for inspiring change
- Empathy requires curiosity & openness to others' unique realities
Language & Emotional Complexity:
- Words/labels can create misunderstanding; important to clarify meanings
- Emotions are complex; rarely experiencing just one feeling at a time
- Being comfortable with nuance and "gray areas" enables more productive dialogue
Positive Approach to Change:
- Optimistic realism: focusing on potential for growth & positive outcomes
- Finding common ground can bridge ideological divides
- Engagement with positive news/framing more impactful than "doom and gloom"
Book "Cancel Culture in Climate":
- Helps readers explore themselves & form connections across differences
- Provides frameworks for motivational conversations & value-based discussions
Jenny Morgan is a dedicated advocate for sustainable change, with expertise spanning Corporate Social Responsibility, social and environmental impact, the B Corp Movement, and climate strategy. Her passion lies in creating lasting, positive impact, and fostering collaboration within the climate movement.
For more about Jenny find her on cancelcultureinclimate.com.
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