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This week I talk to Jonathan Karelse of North Find Management about how I am 100% perfect and other people are biased and wrong.
02:37 I'm not biased but you definitely are
06:00 Jonathan's research into identifying bias in Demand Planners
08:34 The Dunning Kreuger effects
10:11 The representative heuristic
11:11 The availability heuristic
12:46 Intertemporal discounting
13:44 The shocking extent to which people are biased
14:20 An example of the framing effect/anchor bias
19:15 Overconfidence - the most insidious of all biases
21:40 Cluster illusion - the Achille's Heel of Demand Planners
23:48 How to overcome our own biases
28:40 Don't add or use what cannot be measured
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