We’ve always relied on the frontline. They get us where we’re going. They answer the phone when we have a problem. They help us feed our families. But for many of us, it took a pandemic to notice just how important these people really are. The frontline may be in the spotlight right now. But is this a flash in the pan? Will they continue to be heralded as heroes? Or will the importance of the frontline fade as things return to “normal”?
JD sits down with Carol Leaman, a well-known entrepreneur, highly-regarded business leader and CEO of Axonify, to discuss what’s in store for the frontline moving forward and why businesses have to become "frontline forward" in order to compete in a disrupted economy.
The 80 Percent is brought to you by Axonify. To learn how you can build training for your frontline workforce that actually works, visit axonify.com. If you have a frontline story you’d like us to tell on a future episode, let us know at podcast@axonify.com.
