In this episode, Toby recalls a complex divestiture that he managed.
If the complexity had been left to flourish, it would have created disillusionment and misunderstanding that could send the divestiture completely off the rails.
The answer in this case was to bring the complexity down to a series of simple to understand rules, guidelines and expectations that everyone could understand and follow. Let's call them guiding principles.
Better still, Toby involved everyone in creation of those 'guiding principles' so they readily owned and complied thus bringing the divestiture to a successful close.
As Einstein is quoted as saying "Everything should be made as simple as possible, but not simpler" That really is the Beauty of Simplicity.
