Dr. Troy Hall and Ben Jamin of Cohesion Culture reveal how traditional team building and engagement strategies are failing organizations. They introduce the three strategic elements of cohesion—belonging, value, and commitment—that actually create engaged employees who are helpful without being asked, active in problem solving, and eager to learn and grow. The conversation explores how technology, from AI-powered coaching bots to experiential learning platforms, can either enhance or destroy team culture depending on how it's implemented. Dr. Troy and Ben share how they pivoted their business during the pandemic, developed AI assistants Carl and Sally that know everything about leadership and sales, and created hybrid team-building experiences that make remote workers feel truly included rather than like afterthoughts. They challenge the notion of "work from home" versus "remote work," demonstrate why open offices fail without psychological safety, and explain why spending time on intentional connection before content is the foundation of every high-performing team.
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