What happens when a family business built on a red telephone becomes the heartbeat of an entire town? In this episode, I sit down with Chandler Pernell, owner of Call Pernell Heating & Air, to uncover how a simple promise — always answer the phone — turned into a legacy of service, faith, and community pride. From the trades to transformation, and from local festivals to the soul of Selma itself, what can one small business teach us about keeping a hometown alive?