Most system struggles aren’t tech problems — they’re communication gaps. In this episode, I’m unpacking what I learned from hosting the Client Email Glow-Up Challenge and why clear client communication has to come before you start automating anything.
You’ll hear the biggest wins from participants, the ah-ha moments that changed how I teach Email Like You Mean It, and the one shift that makes every workflow easier to build and actually use.
If your emails still feel stiff, scattered, or inconsistent, this is your reminder: start with the words first. Then build the systems to match.
