In this fascinating conversation, Ben Amos interviews Catherine Molloy, an international keynote speaker and author, about the importance of communication in business. They discuss the power of words and how they can impact our lives. The conversation delves into the significance of body language and the common mistakes people make in their non-verbal communication. They also explore the impact of miscommunication in business and the importance of being present in conversations. Cath provides insights into the power of handshakes and the role of words in effective communication. They discuss the domino effect of one person’s behaviour and the importance of reflecting on one’s own emotions. Finally, they touch on the key traits of a conscious leader and Cath's books on communication and leadership.
This is the last episode of season one, and we’ll be back in a few weeks time for season two.
Takeaways
Chapters
00:00 The Power of Words
01:04 Introduction to Cath Molloy
02:01 Passion for Communication
03:28 The Importance of Communication in Business
04:21 Understanding Body Language
05:19 Miscommunication in Business
06:18 The Impact of Reacting Before Speaking
07:42 The Power of Body Language
08:43 Common Mistakes in Body Language
09:12 The Importance of Being Present
10:39 The Significance of Handshakes
14:20 The Impact of Words in Communication
15:42 The Downside of Miscommunication in Business
16:40 Cultural Differences in Communication
18:04 Understanding Behaviours in Communication
19:01 The Domino Effect in Behavior
20:29 The Importance of Reflecting on Emotions
22:16 Practical Ways to Improve Communication
23:12 The Power of Being Present
24:36 Overcoming Pride in Communication
26:05 Key Traits of a Conscious Leader
27:59 Overview of Cath Molloy's Books
29:47 Where to Find Cath Molloy's Books
30:41 Following Cath Malloy's Work
