John Grout is the David C. Garrett Jr. Professor, former
dean, and award-winning teacher in the Campbell School of Business. Dr. Grout
has researched lean supply chain management and mistake-proofing (a.k.a.
Poka-Yoke) extensively and published numerous articles on the topic. In
2004, John was awarded the Shingo Prize for his paper, “The Human Side of
Mistake-Proofing” with Douglas Stewart. John has also consulted with a
large variety of firms to mistake-proof their processes. John's book Mistake-Proofing
the Design of Health Care Processes can be downloaded here: http://bit.ly/3YL7g57.
Contact CEOD@bmhcc.org if you have any questions about claiming credit.
