Leading with emotional intelligence is the most effective way to connect, build trust, and enhance influence. When people know their feelings and perspectives are taken into account, they are more engaged and aligned with leadership. Yes, it has to be genuine, but the ROI for leading with emotional intelligence is far greater than the effort needed to do it. For leaders, there is a personal benefit. Emotional intelligence skill development results in greater agility, resilience, and adaptive and innovative thinking. Decisions become more impactful and outcomes improve across the board.
