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Faithful on the Clock is a podcast with the mission of getting your work and faith aligned. We want you to understand Who you're serving and why so you can get more joy and legacy from every minute spent on the clock. Thanks for joining us and taking this step toward a more fulfilling job and relationship with God!

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In this episode...

How to Have the Hard Conversations You Dread

https://faithfulontheclock.captivate.fm/episode/how-to-have-the-hard-conversations-you-dread

Not every discussion is easy to have. Episode 132 of Faithful on the Clock combines psychology and Scripture to get you through even the hardest conversations.

Timestamps:

[00:04] - Intro

[00:37] - Difficult conversations for redemption and clarification

[02:00] - Speaking the truth ais kindness; the benefit of reframing hard conversations as opportunities

[04:14] - Active listening as a key tool for navigating difficult conversations; giving sufficient space to the conversation and the role of prefrontal cortex load

[06:54] - Anchoring bias as a conversation tone setter

[07:54] - The illusion of transparency and the need to be explicit about our feelings and intentions.

[08:40] - The SCARF model (introduction)

[09:36] - The SCARF model (real-world application)

[11:11] - Kingdom communication and its intentionality defined

[12:48] - Call to action: Pray for your posture.

[13:14] - Prayer

[13:59] - Outro/What’s coming up next

Key takeaways:

• Hard conversations can pave a positive path. — Difficult conversations might challenge us, but they can be redemptive and clarifying.
• Truth is protection and kindness. — Even though you might dread them, honest conversations that deliver truth in love can guard others and everything you’ve built. Reframing transforms hard conversations from moments of confrontation into opportunities to build trust and clarity.
• Regulate the tone early. — Because of anchoring bias, whatever you lead with sets the emotional tone for everything that follows. Lead with compassion and shared purpose.
• Be explicit. — The illusion of transparency means people don’t automatically know your intent. Say what you mean clearly.
• Use active listening with enough space. —  Slow down, ask questions, and allow time for feelings. It helps keep everyone calm and prevents miscommunication. If emotions are running hot, step back. Don’t force a conversation when someone’s prefrontal cortex is offline due to stress.
• Apply the SCARF model. — People resist what doesn’t feel safe. Addressing the core social needs of status, certainty, autonomy, relatedness, and fairness helps make a tough conversation more digestible. If someone is especially sensitive to one SCARF domain (e.g., fairness),...