Cecil Bullard is President of the Institute for Automotive Business Excellence. He is a trainer and business coach in the automotive aftermarket working closely with service professionals. See links below.
Key Talking Points
- You must see your value and not be afraid to charge the labor rate that will make you a profit.
- You must have self-worth to feel right about what you charge for your time, knowledge and expertise.
- Cecil believes that there is a high degree of people working in the industry that have ADHD and Dyslexia because they were pushed into the automotive field by their high school advisors.
- Many were told that they were not smart so many lack self-esteem and are afraid to charge what they are worth.
- Many shops do not understand how their business works financially because they were great techs. Therefore
- We are grossly undercharging for what we do and that leads to issues within our industry.
- Tech shortage.
- We must hire smarter and mentor them
- We don’t pay enough.
- We must provide benefits like health, dental and retirement among others.
- The core of the problem; we worry about the guy down the street’s labor rate and not your own.
- Previous episodes featuring or mentioning Cecil, click HERE.
- Institute for Automotive Business Excellence website.
- Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.
- Email Carm HERE.
- A special thanks to Cecil Bullard for sharing his passion – For The Record.

Be socially involved and in touch with the show:
Facebook Twitter