This is part two of a jam-packed interview from a standout Parkland USA store manager, Curtis McBride. Live from the C-store ConoMart in Billings, Montana!
- A success tip for anyone working in a store.
- Why your life can change in a positive way in any moment.
- A hilarious customer service story and why it pays to stay calm.
- What might surprise you about working in a convenience store.
- The critical role that Curtis’ store plays in the local community.
- Why a convenience store can be a career.
- Curtis’ little ways to lead and boost customer service.
- What he likes most about his coworkers and customers.
- What makes Curtis so successful.
- His secret to retaining his team.
- Why he doesn’t believe in “bad days”.
- The two places he goes for motivation when he most needs it.
- Why Curtis plans to work at Parkland USA until he retires.
Key Quote - “I don’t believe in bad days.”
