In this episode Nathan talks about developing an inspired and driven team by getting rid of the d***heads in your team.
KEY TAKEAWAYS
- Life’s been throwing me a few curve balls recently and it’s made me look at things within our salon and business in general. It’s also made me look at who is in our salon, my team and the team as individuals, how they work and how they act as a team.
- In order to grown your business and your team you need a truly clear vision, but also a moto. Something that everyone can understand. The All Blacks rugby team have an absolute cracker: “no d***heads allowed”. All business owners will agree that they put up with d***heads for a long time and they can be some of the most productive and highest earning members of our team, and fear is what makes us keep those d***heads in our squad.
- We’re all aware that preparation and practice are hugely essential elements to creating a winning team, particularly in a salon environment. Practicing everything as many times as possible so that every team member knows how to carry out every task under pressure to the highest standards and getting into the habit of making it frequent. Make training more regular.
- Remove the d***heads from your team, don’t let fear control you, create a mantra/moto that your team will understand, prepare and practice everything with everyone regularly.
BEST MOMENTS
‘How do they work? Who are they? What are they? What’s their personality? Do they share? Are they a team player or a soloist?’
‘D***heads are no good for your business and they’re not good for your team.’
‘In order for us to make an inspired, well-driven, shared vision, goal focussed team, you need to d***heads gone. Simply: better people make better teams.’
‘For things to grow, everyone must be going in the same direction.’
ABOUT THE HOST
Welcome and thank you for reading this, I’m Nathan Plumridge salon owner and Hair Stylist. I’ve been in the industry for nearly 30 years and have been a salon owner for 23 of them. I have been fortunate enough to work and learn with some of the biggest names in the industry and this has given me the experience and drive to now be here with you sharing my experiences.
CONTACT DETAILS
www.hairlifeshow.com
Instagram is @nathan.hairlife
Email me at nathan@hairlifeshow.com
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