Kelly McGovern is the Chief Nurse at the West Hertfordshire Foundation Trust
In this episode, Kelly shares how she has fostered a transformative culture of trust and empowerment in a healthcare environment.
Kelly shares her leadership journey, highlighting the importance of empowering staff to drive change and celebrate small wins.
She recounts how her hands-on approach and role modeling have led to significant improvements in patient care, such as reduced waiting times and better discharge rates.
The conversation reveals the positive impact of a supportive work environment and the importance of breaking outdated rules toward fostering innovation and collaboration in healthcare.
