In this episode of 'How to Lead,' leadership coach Kate dives into managing underperformance, a challenge that affects all leaders. Kate shares practical tools and strategies to address underperformance in a structured, calm, and human way. Learn how to handle different types of employee responses and the importance of consistency in follow-up. The episode concludes with self-reflection questions to help leaders improve their approach to managing underperformance.
Episode Highlights:
00:00 Introduction to Managing Under Performance
02:05 Common Mistakes in Handling Under Performance
03:20 Understanding the Root Causes of Under Performance
05:26 Effective Conversations for Managing Under Performance
07:09 The LECA Framework for Performance Conversations
08:53 Handling Different Types of Responses
10:26 When to Escalate: Reset Conversations and Formal Processes
12:10 Consistency and Self-Reflection in Leadership
13:37 Conclusion and Final Thoughts
Useful links:
The Digital Academy Online Course
Free Resources and more information on Kate's coaching programmes
Connect with Kate on LinkedIn
Follow Kate on TikTok
Contact Kate
Mentioned in this episode:
Digital Academy January Sale
Click here for the How to Lead: Digital Academy: www.waterfallhill.co.uk/htl-digital-academy
