Done right, 360 feedback is a great way of promoting growth in an organization, providing a more well-rounded view of individual and team performance, and strengthening collaboration. Done wrong, it can contribute to a culture of fear, lead to resentment, and be too focused on weakness rather than strength.
In this episode, we sit down with Jordan Burton, Co-Founder of Talgo.io, to explore the ins and outs of 360 feedback. We discuss the challenges, the risks, and how to put in place a review system that leaves all parties satisfied.
Jordan also offers some examples from his own professional life, suggests the times when a business is ready to implement a 360, and talks about why this process shouldn’t be remedial – that is to say, with the aim of ‘fixing’ somebody.
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