Delivering feedback can be a daunting process (on both sides) but coming to it with a commitment to improvement will help you take the best steps forward.
In this episode of HR Unplugged, Head of HR Anita Grantham sits down with Rebecca Port, the Chief People Officer at 10x Genomics. Together, they swap tips on the best approaches for delivering feedback – both positive and negative. They explore the benefits of continuous feedback, how role-playing can help you tackle difficult discussions, and why all feedback should be delivered with kindness, care, and compassion.
Rebecca also breaks down the SCARF framework (status, certainty, autonomy, relatedness, fairness) to help you structure feedback sessions effectively and the research-backed benefits of positive feedback and recognition.
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