In today's episode, we have a special guest joining us, Robin Dreeke, a former marine corps officer and FBI special agent. Robin has an impressive background in catching spies and has now transitioned into teaching executives the art of building relationships based on trust. Get ready to uncover the secrets behind effective communication as Robin shares his insights from his time in the FBI, Marine Corps, and teaching high-level executives. Robin's People Formula has helped countless individuals and teams achieve quick, measurable results and maximum success. Whether you're a newly promoted leader, executive, sales team member, or customer relations specialist, Robin's proven strategies will help you excel.
Timestamps:
- (00:00:23) - Robin, a former marine corps officer, FBI special agent, and intelligence specialist, founded People Formula, hosts the Forged by Trust podcast, and authored 3 books.
- (00:05:17) - Importance of being outwardly focused and recruiting allies in sales and leadership, sharing personal experiences of overcoming challenges and building trust.
- (00:13:23) - The importance of empathy, letting go of agendas, being curious, and understanding others' perspectives.
- (00:18:46) - Discussing narrative answers, the power of word choice, and empathy in conversations.
- (00:27:07) - Bullying leaders lack empathy, while problem solvers take action and practice self-accountability.
- (00:32:51) - Recruiting spies is about building trust, understanding priorities, and solving personal challenges.
- (00:40:20) - The key to building strong relationships and trust is being open, honest, transparent, and vulnerable.
- (00:47:13) - Importance of understanding different perspectives and avoiding judgment to connect and grow.
- (00:52:48) - Robin’s experience with a behavioral analysis team, focusing on building trust and the six signs of predictable behavior.
- (00:59:15) - Prioritizing nonverbal communication and building rapport through congruence and forward communication keys.
- (01:03:38) - Let go of deception, prioritize making others feel safe, be open to criticism, and seek a mentor with objectivity.
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