In this episode, we dive into the nuanced world of conflict resolution and collaborative conversations with our guest, Karin Hurt. Together, we explore how moving beyond binary responses, maintaining professional integrity, and choosing the right moments to assert our values can transform our interactions and relationships. From managing diverse teams to offering candid feedback, we uncover practical strategies that can enhance leadership and build trust. Join us in discovering essential techniques to navigate workplace conflicts and foster a more connected and productive environment.
Timestamps:
- (00:00) Introducing Karin Hurt.
- (05:32) Conflict deepens, worsens without communication and connection.
- (10:40) Human experience universality surpasses initial expectations, collaborative understanding.
- (19:11) Effective communication: deeper understanding of shared success.
- (26:07) Importance of doing the work and trust.
- (30:12) Success in conversations: control variables, manage body language.
- (33:06) Monitor facial expressions and tone in virtual meetings.
- (42:21) Intimidation prevents re-evaluating work priorities and tasks.
- (44:48) Address priorities first; affirm ideas respectfully appears better.
- (50:37) Determining when to leave: values clash, mental health, effort.
- (57:50) Maintain composure to uphold a classy demeanor.
- (59:32) Addressed conflict thoughtfully, highlighting business impact clearly.
- (01:05:10) Learn about qualifiers and strategic communication techniques.
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